Location: Woodlawn, Maryland

General Description:    Experienced professional to provide user-centered design support to project teams. This includes the ability to analyze user needs, assist in requirements definition, as well as design and conduct usability testing.

Requirements:   Graduate Degree, Web-based Interaction Design including - a proven record in user-centered design, good foundation in Information Architecture, familiar with Persona and Scenario creation, heuristic evaluations, card sorting, user interviewing, contextual inquiry and ethnographic studies.  Experience designing and conducting formative and summative usability tests in both formal and informal settings. Able to perform paper prototyping, high and low fidelity testing in a usability lab or at customer site. Must also be proficient at think/talk aloud protocol, understanding Requirements Definition process, working in multi-disciplinary teams, as well as be an excellent communicator verbally and in writing.

Desired Skills:     Previous consulting experience, thorough understanding of iterative software development methods, experience with contextual inquiry methods and Section 508 compliance.

TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: EDS0701-VHDJ Title: Help Desk Coordinator - Junior Location: VA

Location: Norfolk, VA General Description:  Under general direction, implements and supports local area network (LAN) and campus area network (CAN) hardware and software. Analyzes customer workflow and procedures to recommend operational support tools and technologies to satisfy customer needs. Ensures workstations/server data integrity by evaluating, implementing and managing appropriate software/hardware solutions. Acts as a liaison between the customer, suppliers, and other technical groups to resolve network and hardware problems. Analyzes performance problems and recommends solutions to enhance functionality, reliability, and/or usability. Participates on project teams in the implementation of new/upgraded designs. Implements operational support standards and procedures relating to change management, performance management, and security. Recommends changes and improvements to existing standards. Ensures data/media recoverability by implementing a schedule of system backups, and database archive operations. Develops site administration documentation. Provides user orientation on hardware, software, and network operations. Keeps abreast of emerging operational support technologies and industry trends. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: EDS0701-CHDJ Title: Help Desk Coordinator - Junior Location: CA

Location: San Diego, CA General Description:  Under general direction, implements and supports local area network (LAN) and campus area network (CAN) hardware and software. Analyzes customer workflow and procedures to recommend operational support tools and technologies to satisfy customer needs. Ensures workstations/server data integrity by evaluating, implementing and managing appropriate software/hardware solutions. Acts as a liaison between the customer, suppliers, and other technical groups to resolve network and hardware problems. Analyzes performance problems and recommends solutions to enhance functionality, reliability, and/or usability. Participates on project teams in the implementation of new/upgraded designs. Implements operational support standards and procedures relating to change management, performance management, and security. Recommends changes and improvements to existing standards. Ensures data/media recoverability by implementing a schedule of system backups, and database archive operations. Develops site administration documentation. Provides user orientation on hardware, software, and network operations. Keeps abreast of emerging operational support technologies and industry trends. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: ACC0701-CS3 Title: Case Specialist 3 Location: MD

Location: Silver Spring, MD General Description: Acts independently under general direction. Provides functional leadership. May be required to act as a supervisor. Ensures the timely processing of all new claims, from receipt through the screening process, data entry, verification, editing, letter generation and disposition. Responsible for Quality Control throughout the entire process. Ensures that up-to-date and accurate records of inquires are maintained and reported. Enters, transcribes, and verifies data.  May be responsible for scanning hardcopy correspondence and forms and entering scanned images into system, and processing electronically received correspondence. Responsible for loading data into system(s) and generating related correspondence.  Maintains files, records, and chronologies of entry activities. Responsible for organizing and expediting the handling of incoming and outgoing mail. Ensures that up-to-date and accurate records of inquires are maintained and reported.  Qualifications: Must demonstrate ability to perform detailed work consistently and accurately. Understands the mission-driven variations in DOJ accounting and financial processing rules and regulations.  Facility with Government spreadsheet software. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: ACC0701-CS2 Title: Case Specialist 2 Location: MD

Location: Silver Spring, Maryland Job Description: Works under direct supervision. May be required to act as a supervisor. Ensures the timely processing of all new claims, from receipt through the screening process, data entry, verification, editing, letter generation and disposition. Responsible for Quality Control throughout the entire process. Ensures that up-to-date and accurate records of inquires are maintained and reported. Enters, transcribes, and verifies data.  May be responsible for scanning hardcopy correspondence and forms and entering scanned images into system, and processing electronically received correspondence. Responsible for loading data into system(s) and generating related correspondence.  Maintains files, records, and chronologies of entry activities. Responsible for organizing and expediting the handling of incoming and outgoing mail. Ensures that up-to-date and accurate records of inquires are maintained and reported.   Qualifications: Must demonstrate ability to perform detailed work consistently and accurately. Facility with Government spreadsheet software. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: ACC0701-CS1 Title: Case Specialist 1 Location: MD

Location: Silver Spring, Maryland Job Description: Works under direct supervision. Ensures the timely processing of all new claims, from receipt through the screening process, data entry, verification, editing, letter generation and disposition. Responsible for Quality Control throughout the entire process. Ensures that up-to-date and accurate records of inquires are maintained and reported. Enters, transcribes, and verifies data.  May be responsible for scanning hardcopy correspondence and forms and entering scanned images into system, and processing electronically received correspondence. Responsible for loading data into system(s) and generating related correspondence. Maintains files, records, and chronologies of entry activities. Responsible for organizing and expediting the handling of incoming and outgoing mail. Ensures that up-to-date and accurate records of inquires are maintained and reported.  Qualifications: Must demonstrate ability to perform detailed work consistently and accurately. Facility with Government spreadsheet software.  TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: ACC0701-CSS Title: Contract Center Specialist Location: MD

Location: Silver Spring, Maryland Job Description: Works under general direction.  Ensures the timely processing of all questions/calls from federal agencies and debtors related to agency processing.  Ensures the calls are answered and processed in a timely manner.  Ensures that up-to-date and accurate records of inquires are maintained and reported.  Uses an automated tool for tracking and reporting the nature of the calls to the agency Contact Center. Maintains files, records, and chronologies of entry activities. Qualifications:  Must demonstrate ability to perform detailed work consistently and accurately. Experience in Call Center Facility using automated tools for tracking help desk calls. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: ACC0701-FS3 Title: Finance Specialist 3 Location:  MD

Location: Silver Spring, MD Job Description: Acts independently under general direction. PRovides functional leadership. May be required to act as a supervisor. Ensures timely entry of all financial transactions, including: payments, adjustments, returned checks, overpayments, etc. on the automated financial system. Follows up on unidentified or other problem payment instruments; reviews and analyzes financial data as required, and prepares routine and ad-hoc reports. May perform analyses of financial reports, cost data, operating and project reports, etc.  Reviews and analyzes/interprets legal documents (i.e. judgments, settlement agreements) in the calculation/recalculation of debt. Monitors and maintains database used in the processing of ACH (Automated Clearing House) payments. Interfaces with various government accounting systems. Ensures procedures and guidelines are followed, all required spreadsheets and reports are accurately and timely completed, and deposit activities are correctly conducted. Qualifications:   Must demonstrate ability to perform detailed work consistently and accurately. Understands the mission-driven variations in agency accounting and financial processing rules and regulations. Supervisory experience preferred. Facility with Government word processing and spreadsheet software. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: Title: FOIA Specialist Location: Washington DC

Job Title: FOIA Specialist Location: Washington DC Job Description: MILVETS is seeking a FOIA Analyst to support the Department of Education, Office of the Chief Information Officer, Regulatory Information Management Services program office. This is a full-time position working on-site at the Department of Education. the applicant should have a strong knowledge of the Freedom of Information Act, and a general knowledge of the Records Management, Informatino Collection, an Privacy Act operations. Support FOIA activities in compliance with Department of Justice guidelines. Perform statistical analyses, prepare reports and assist in the development of directives and guidelines. Mange the development of training, outreach measures, an communications initiatives. Demonstrate knowledge and experience for integrating and enhancing COTS systems (FOIAXPress). Perform data analysis, program evaluation, and strategic planning. Perform QA on all deliverables. Required Skills: Solid foundation in the processing of FOIA requests in a Federal Government environment. Bachelors degree required and Masters degree preferred. Desired Skills: Previous work experience with the Department of Education and an understanding of Records Management, Privacy Act, and Information Collection. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: Title: Information Collection Lead Location: Washington DC

Job Title:Information Collection Lead Location: Washington DC Job Description: MILVETS is seeking a Information Collection Specialist to support the Department of Education, Office of the Chief Information Officer, Regulatory Information Management Services (RIMS) program office. This is a full-time position working on-site at the Department of Education. The applicant should have a strong knowledge of Information Collection activities within the Federal government and proven project management experience. RIMS is charged with improving the management of the Department's information collections and helping to reduce the burden placed on the public by the information collection. RIMS is responsible for reviewing this information collected to ensure that it is needed to support an agency need, is designed such that it will meet that need, is not duplicated by aother collection, an dis not unnecssarily burdensome on the public. RIMS then submits the proposed information collection to OMB. The applicant must be an experienced manageer who can manage technical staff performing Information Collection activities. Provide program evaluation. Perform statisical analyses, prepare reports and assist in the development of directives an dguidelines. Perform work related to Information Collection requests that adhere to th erequirements of the Paperwork Reduction Act (PRA) of 1980 and 5 CFR Part 1320 - Control of Paperwork Burden on the Public. Provide support for the analysis, development, and delivery of proposed information collection plans throughout ED. Provide analytical support in the preparation of "Notices of Proposed Rulemaking" (NPRM), final regualtions, and Federal REgister Notices. Support the development/preparation of the annual (fiscal year) Informaiotn Collection Clearance Schedule. Provide support to RIMS staff in the review and analysis of Information Collection Clearance packages ensuring that all packages incorporate necessary forms, documents and materials. Furnishing statistical assessments as necessary for the verification of survey and data collection methodologies. Support the preparation and delivery of the Information Collection Budget (ICB). Required Skills: At least 5 years management experience, strong interpersonal and management skills, PMP training, demonstrated experience with Information Collection projects. Bachelors degree required and Masters degree preferred. Desired Skills: Previous work experience with the Department of Education. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com

REF ID: Title: Information Collection Specialist Location: Washington DC

Job Title:Information Collection Specialist Location: Washington DC Job Description: MILVETS is seeking an Information Collection Specialist to support the Department of Education, Office of the Chief Information Officer, Regulatory Information Management Services (RIMS) program office. This is a full-time position working on-site at the Department of Education. The applicant should have a strong knowledge of Information Collection activities within the Federal government and proven project management experience. RIMS is charged with improving the management of the Department's information collections and helping to reduce the burden placed on the public by the information collection. RIMS is responsible for reviewing this information collected to ensure that it is needed to support an agency need, is designed such that it will meet that need, is not duplicated by aother collection, an dis not unnecssarily burdensome on the public. RIMS then submits the proposed information collection to OMB. The applicant must be an experienced manageer who can manage technical staff performing Information Collection activities. Provide program evaluation. Perform statisical analyses, prepare reports and assist in the development of directives an dguidelines. Perform work related to Information Collection requests that adhere to th erequirements of the Paperwork Reduction Act (PRA) of 1980 and 5 CFR Part 1320 - Control of Paperwork Burden on the Public. Provide support for the analysis, development, and delivery of proposed information collection plans throughout ED. Provide analytical support in the preparation of "Notices of Proposed Rulemaking" (NPRM), final regualtions, and Federal REgister Notices. Support the development/preparation of the annual (fiscal year) Informaiotn Collection Clearance Schedule. Provide support to RIMS staff in the review and analysis of Information Collection Clearance packages ensuring that all packages incorporate necessary forms, documents and materials. Furnishing statistical assessments as necessary for the verification of survey and data collection methodologies. Support the preparation and delivery of the Information Collection Budget (ICB). Required Skills: Solid foundation in the processing of Information Collection Request (ICR) and Paperwork Reduction Act. Bachelors degree required and Masters degree preferred. Desired Skills: Previous work experience with the Department of Education. TO APPLY: email your current resume in MS Word format to: recruiting@milvets.com